👉 Responding to reviews is a great way to engage with your clients. If the reviews are positive, make sure to express your appreciation and interest in working with them again. If you have a less than stellar review, it's an opportunity to respond and offer a resolution to the problem. With Topline Pro, you can respond to reviews from both within the app.
1. From the Topline Pro home page, select Reviews at the bottom.
1. From the Topline Pro home page, select Reviews at the bottom.
2. Scroll down to view reviews. Filter reviews by selecting Needs Reply.
2. Scroll down to view reviews. Filter reviews by selecting Needs Reply.
3. Select Write a reply.
3. Select Write a reply.
4. Type your response and select Reply.
4. Type your response and select Reply.
5. You will see a notification that your reply has been added.
5. You will see a notification that your reply has been added.
💡 Next Steps
Your Google Business Profile is essential in building up your business so new clients find you. Click here to learn how to find it from the Topline Pro app and on Google.
🤝 Need Further Support?
If you have any questions, we're always available by phone and text at 857-365-6868 or by email at [email protected].