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How to Respond to Google Reviews on the Topline Pro App
How to Respond to Google Reviews on the Topline Pro App

Engage with clients and build trust by responding to Google reviews of your business.

Jane Yoon avatar
Written by Jane Yoon
Updated over a week ago

πŸ‘‰ Responding to reviews is a great way to engage with your clients. If the reviews are positive, make sure to express your appreciation and interest in working with them again. If you have a less than stellar review, it's an opportunity to respond and offer a resolution to the problem. With Topline Pro, you can respond to reviews from both within the app.

1. From the Topline Pro home page, select Reviews at the bottom.

2. Scroll down to view reviews. Filter reviews by selecting Needs Reply.

3. Select Write a reply.

4. Type your response and select Reply.

5. You will see a notification that your reply has been added.


πŸ’‘ Next Steps

Your Google Business Profile is essential in building up your business so new clients find you. Click here to learn how to find it from the Topline Pro app and on Google.

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